Solutions that you actually need

Kadi Krull

Information Management Product Owner, Health Insurance Fund

"We have collaborated with the Opsgenius team, who have helped us develop an email forwarding system within the Jira environment. The cooperation was smooth, and the developer stood out by being truly engaged – they not only executed the request but proactively identified potential bottlenecks and risks early on. This helped us think through our processes more thoroughly and make more informed decisions. Particularly valuable was the developer’s ability to explain technical solutions in a way that was understandable to the business side, helping to keep all stakeholders aligned. In managing the development, Opsgenius demonstrated a strong ability to estimate workloads and keep track of progress, while also communicating early about possible changes or delays and explaining the reasons behind them. In addition to professionalism, the developer’s friendliness and honest communication deserve special mention, as well as their calm, solution-oriented approach even in more challenging situations, which supported our day-to-day collaboration."

Kristin Saaremets

DevOps Engineer in the Web Services Team, IT and Development Centre. Ministry of the Interior, Estonia

"We work with Atlassian DC products, where license usage is critical — increasing the number of licenses would mean significant resource overhead. A much better approach is to optimize license usage. We had already evaluated all Marketplace options, but they did not meet our needs. As a result, we initiated a procurement process to commission a plugin that would fully meet our requirements. The best offer came from OpsGenius. Collaboration with the OpsGenius team was highly constructive. We experienced a team that worked with full dedication towards the solution. Even unexpected challenges along the way did not deter the OpsGenius team — they find a solution to absolutely everything. Communication with OpsGenius is highly professional and straightforward. OpsGenius does not obscure details or provide ambiguous answers; their communication is clear and meaningful. I can confidently recommend OpsGenius 100% to anyone looking for a working solution combined with insightful advice and professional communication."